Outsourcing Administration Services

Outsourcing Administration Services

If you happen to study the history of the BPO (Business Process Outsourcing) industry, one of the very first outsourced services that BPO companies offered was administration services. This covers up virtual accounting, virtual secretary (VS) or Virtual Assistant (VA), customer billing and other administration services.

Customer Billing

Many years ago, the traditional way of billing or invoicing a customer is to write an invoice and send it to a customer. In these modern times, it is already possible to bill a customer through fax or email as a PDF file attachment. If your company isn’t capable of doing this efficiently and effectively, you might want to consider outsourcing your customer billing. At e4 BPO, our highly trained staff can encode your invoices through our state-of-the-art accounting systems which can send out emails automatically. This allows for faster payment by your customer because they do not have to wait for any mail to receive which they use to do. So to speak, your customers will receive your invoices in a matter of seconds.

Virtual Accounting & Virtual Bookkeeping

Here at e4 BPO, we provide you with in-depth accounting and bookkeeping services using state-of-the-art ERP and accounting software solutions. We cover everything in accounting including ledgers, financial reports, profit and loss statements, bank reconciliations, accounts receivable, accounts payable and many more. Having this said, you still need to retain the services of your CPA because we are not a CPA firm. Our accounting and bookkeeping services are more cost-efficient compared to those charged by accounting and CPA firms for typical day-to-day or month-to-month. All you need to do is to send us all the data electronically and we will do all the encoding and we will generate almost any report your company needs from an accounting standpoint.

Virtual Assistant (VA) / Virtual Secretary (VS)

For a typical entrepreneur, business owner, manager, top administrative officer or executive, life is just so busy. These people tend to do a lot of administrative work taking up so many hours. The Virtual Assistant (formerly called Virtual Secretary) position or job was designed to address this concern. This outsourced services are available in BPO (Business Process Outsourcing) companies such as a call center which e4 BPO also offers. You simply hire a BPO company to handle your administrative jobs.

The virtual assistant is literally your secretary or assistant who takes your calls, takes messages, receive and send out emails, create appointments and keep track of your schedules. A virtual assistant can work full or part-time and should be able to help a busy businessman to free up most of his time as the virtual assistant does most of the administrative jobs. Your virtual assistant can follow up your clients immediately rather than let them wait for days for a reply which typical busy people usually do. This is the importance of the virtual assistant outsourced services.

Contact us today at e4 BPO to learn more about outsourcing administrative services to us such asbookkeepingaccountingcustomer billing or having your own Virtual Assistant.

Check out the e4 BPO Virtual Assistant White Paper by clicking here.

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